{"id":2865,"date":"2016-04-20T17:19:15","date_gmt":"2016-04-20T21:19:15","guid":{"rendered":"https:\/\/dunejewelry.com\/blog\/?p=2865"},"modified":"2017-09-28T14:08:39","modified_gmt":"2017-09-28T18:08:39","slug":"the-dune-customer-experience","status":"publish","type":"post","link":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/","title":{"rendered":"Dune Customer Experiences"},"content":{"rendered":"<p>Over the years, as Dune continues to help each customer capture memories from <em>where they\u2019ve been, where they love &amp; where they\u2019re going<\/em>, we make sure that our customer service matches the quality of our pieces. We wanted to share some of those experiences and encourage YOU to tell us how we have helped and how we can be better.<\/p>\n<p>Whether it\u2019s a note about your experience with us or a Sand Story detailing your adventures that lead you to Dune, we want to hear it! We wouldn\u2019t be here without our loyal \u2018dune-ies\u2019 as we call them and look forward to sharing each story we receive.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2898 size-full\" src=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg\" alt=\"laurenimg\" width=\"900\" height=\"505\" srcset=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg 900w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg-300x168.jpg 300w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg-768x431.jpg 768w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg-530x297.jpg 530w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>&nbsp;<\/p>\n<hr style=\"padding-left: 30px;\" \/>\n<blockquote>\n<p style=\"padding-left: 30px;\">Dear Lauren,<\/p>\n<p style=\"padding-left: 30px;\">I\u2019m overthe moon in love with all my pieces you made for me.\u00a0 A special thank you for making me the Sandollar necklace, so awesome!\u00a0 And my bangle with my Hilton Los Cabos sand, such a special piece to remember such a special place!\u00a0 I will treasure these pieces and the memories they bring back each and every time I wear them.<\/p>\n<p style=\"padding-left: 30px;\">Thank you again,<\/p>\n<p style=\"padding-left: 30px;\">Sue J.<\/p>\n<\/blockquote>\n<p style=\"padding-left: 30px;\"><em><strong><a href=\"https:\/\/dunejewelry.com\/blog\/jewelry\/bracelets\" rel=\"attachment wp-att-2878\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2878 size-medium\" src=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/hos_b2_beachbangle-300x300.jpg\" alt=\"heart bangle\" width=\"300\" height=\"300\" srcset=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/hos_b2_beachbangle-300x300.jpg 300w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/hos_b2_beachbangle-768x768.jpg 768w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/hos_b2_beachbangle-530x530.jpg 530w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/hos_b2_beachbangle-100x100.jpg 100w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/hos_b2_beachbangle.jpg 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/em><\/p>\n<p>&nbsp;<\/p>\n<hr style=\"padding-left: 30px;\" \/>\n<blockquote>\n<p style=\"padding-left: 30px; text-align: center;\">Dear Dune,<\/p>\n<p style=\"padding-left: 30px; text-align: center;\">I just received the three stacker rings I ordered for my Mom\u2019s birthday.\u00a0 She recently has moved south from New England and I thought it was important for her to have a special piece of home with her.\u00a0 I could not be happier with the rings, they are beautiful little pieces of art.\u00a0 I can\u2019t wait to give them to her when we visit her in Florida for her birthday celebration.<\/p>\n<p style=\"padding-left: 30px; text-align: center;\">You have a wonderful company that helps bring the sentimental nature of gifting back to life.<\/p>\n<p style=\"padding-left: 30px; text-align: center;\">Warmly,<\/p>\n<p style=\"padding-left: 30px; text-align: center;\">Lynne B.<\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<hr style=\"padding-left: 30px;\" \/>\n<blockquote>\n<p style=\"padding-left: 30px;\">Dear Dustin,<\/p>\n<p style=\"padding-left: 30px;\">Thank you for your wonderful customer service over the past three years.\u00a0 It\u2019s easy to love such a great product especially when I have so many \u201cbeach\u201d friends.\u00a0 I\u2019m proud that I\u2019ve known Holly from her days in her basement too \u2013 she\u2019s doing a fantastic job.\u00a0 You guys have been very generous to me when I\u2019ve gone through some tough times and that is greatly appreciated.\u00a0 I sent my most recent \u201cfavorite\u201d sand last week and I know you guys are very busy but you\u2019ve already received and processed my order, thank you!<\/p>\n<p style=\"padding-left: 30px;\">Keep doing what you\u2019re doing and maybe I can be a Sand Dune ambassador when I retire on the Cape (if that ever happens).\u00a0 Until then I\u2019ll continue to wear my Dune every day to bring back that \u201ctoes in the sand\u201d feeling.<\/p>\n<p style=\"padding-left: 30px;\">Best,<\/p>\n<p style=\"padding-left: 30px;\">Christine C.<\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<hr style=\"padding-left: 30px;\" \/>\n<blockquote>\n<p style=\"padding-left: 30px;\"><em>Jenny,<\/em><\/p>\n<p style=\"padding-left: 30px;\"><em>I received my package today\u2026.absolutely amazing!\u00a0 I cried when I opened the box as the bracelets, charms, and cufflinks are all just perfect!\u00a0 My father loved his paradise in Pelican Bay and I know it will be a constant reminder for all of us to enjoy all that life offers us.\u00a0 Thank you for making this happen in time for our special day.<\/em><\/p>\n<p style=\"padding-left: 30px;\"><em>Angie B.<\/em><\/p>\n<\/blockquote>\n<p><a href=\"https:\/\/dunejewelry.com\/blog\/jewelry\/charms\" rel=\"attachment wp-att-2884\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2884 size-large\" src=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/studio-ltsand-1024x1024.jpg\" alt=\"charms\" width=\"1024\" height=\"1024\" \/><\/a><\/p>\n<hr style=\"padding-left: 30px;\" \/>\n<blockquote>\n<p style=\"padding-left: 30px;\">Hi Holly,<\/p>\n<p style=\"padding-left: 30px;\">I was a Facebook winner for one of your beautiful necklaces.\u00a0 I just want to let you know how beautiful it is and how much I appreciate and will treasure it always.\u00a0 My husband and I renewed our vows (30 years!!) on the beach at Sanibel Island Oct 7.<\/p>\n<p style=\"padding-left: 30px;\">Right after our vows I reached down and grabbed some sand and had John hold it in his pocket for this beautiful masterpiece necklace.\u00a0 I can&#8217;t tell you how special this is to me and how much I appreciate your gift of this necklace.\u00a0 I am a very grateful loyal customer.\u00a0 I love giving your pieces as gifts.\u00a0 I just want to thank you again so very much!!<\/p>\n<p style=\"padding-left: 30px;\">Linda B.<\/p>\n<\/blockquote>\n<p style=\"padding-left: 30px;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2881 size-full\" src=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/heartsandjewel.jpg\" alt=\"heart sand jewel necklace\" width=\"900\" height=\"900\" srcset=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/heartsandjewel.jpg 900w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/heartsandjewel-300x300.jpg 300w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/heartsandjewel-768x768.jpg 768w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/heartsandjewel-530x530.jpg 530w, https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/heartsandjewel-100x100.jpg 100w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2898,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[342],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dune Customer Experiences - Dune Jewelry - Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dune Customer Experiences - Dune Jewelry - Blog\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Dune Jewelry - Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dunejewelry\" \/>\n<meta property=\"article:published_time\" content=\"2016-04-20T21:19:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-09-28T18:08:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"505\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dunejewelry\" \/>\n<meta name=\"twitter:site\" content=\"@dunejewelry\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/\",\"url\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/\",\"name\":\"Dune Customer Experiences - Dune Jewelry - Blog\",\"isPartOf\":{\"@id\":\"https:\/\/dunejewelry.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg\",\"datePublished\":\"2016-04-20T21:19:15+00:00\",\"dateModified\":\"2017-09-28T18:08:39+00:00\",\"author\":{\"@id\":\"https:\/\/dunejewelry.com\/blog\/#\/schema\/person\/dc4ae90e993bbf74c198fa0694ebd9e0\"},\"breadcrumb\":{\"@id\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#primaryimage\",\"url\":\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg\",\"contentUrl\":\"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg\",\"width\":900,\"height\":505},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/dunejewelry.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dune Customer Experiences\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dunejewelry.com\/blog\/#website\",\"url\":\"https:\/\/dunejewelry.com\/blog\/\",\"name\":\"Dune Jewelry - Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dunejewelry.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/dunejewelry.com\/blog\/#\/schema\/person\/dc4ae90e993bbf74c198fa0694ebd9e0\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/dunejewelry.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/526835fd48f2d6f2cdca896be7899f4b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/526835fd48f2d6f2cdca896be7899f4b?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\/\/dunejewelry.com\/blog\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Dune Customer Experiences - Dune Jewelry - Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/","og_locale":"en_US","og_type":"article","og_title":"Dune Customer Experiences - Dune Jewelry - Blog","og_url":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/","og_site_name":"Dune Jewelry - Blog","article_publisher":"https:\/\/www.facebook.com\/dunejewelry","article_published_time":"2016-04-20T21:19:15+00:00","article_modified_time":"2017-09-28T18:08:39+00:00","og_image":[{"width":900,"height":505,"url":"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_creator":"@dunejewelry","twitter_site":"@dunejewelry","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/","url":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/","name":"Dune Customer Experiences - Dune Jewelry - Blog","isPartOf":{"@id":"https:\/\/dunejewelry.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#primaryimage"},"image":{"@id":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg","datePublished":"2016-04-20T21:19:15+00:00","dateModified":"2017-09-28T18:08:39+00:00","author":{"@id":"https:\/\/dunejewelry.com\/blog\/#\/schema\/person\/dc4ae90e993bbf74c198fa0694ebd9e0"},"breadcrumb":{"@id":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#primaryimage","url":"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg","contentUrl":"https:\/\/dunejewelry.com\/blog\/wp-content\/uploads\/2016\/04\/laurenimg.jpg","width":900,"height":505},{"@type":"BreadcrumbList","@id":"https:\/\/dunejewelry.com\/blog\/the-dune-customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/dunejewelry.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Dune Customer Experiences"}]},{"@type":"WebSite","@id":"https:\/\/dunejewelry.com\/blog\/#website","url":"https:\/\/dunejewelry.com\/blog\/","name":"Dune Jewelry - Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dunejewelry.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/dunejewelry.com\/blog\/#\/schema\/person\/dc4ae90e993bbf74c198fa0694ebd9e0","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dunejewelry.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/526835fd48f2d6f2cdca896be7899f4b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/526835fd48f2d6f2cdca896be7899f4b?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/dunejewelry.com\/blog\/author\/admin\/"}]}},"views":3410,"_links":{"self":[{"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/posts\/2865"}],"collection":[{"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/comments?post=2865"}],"version-history":[{"count":7,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/posts\/2865\/revisions"}],"predecessor-version":[{"id":5675,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/posts\/2865\/revisions\/5675"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/media\/2898"}],"wp:attachment":[{"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/media?parent=2865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/categories?post=2865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dunejewelry.com\/blog\/wp-json\/wp\/v2\/tags?post=2865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}