Over the years, as Dune continues to help each customer capture memories from where they’ve been, where they love & where they’re going, we make sure that our customer service matches the quality of our pieces. We wanted to share some of those experiences and encourage YOU to tell us how we have helped and how we can be better.

Whether it’s a note about your experience with us or a Sand Story detailing your adventures that lead you to Dune, we want to hear it! We wouldn’t be here without our loyal ‘dune-ies’ as we call them and look forward to sharing each story we receive.



Dear Lauren,

I’m overthe moon in love with all my pieces you made for me.  A special thank you for making me the Sandollar necklace, so awesome!  And my bangle with my Hilton Los Cabos sand, such a special piece to remember such a special place!  I will treasure these pieces and the memories they bring back each and every time I wear them.

Thank you again,

Sue J.

heart bangle


Dear Dune,

I just received the three stacker rings I ordered for my Mom’s birthday.  She recently has moved south from New England and I thought it was important for her to have a special piece of home with her.  I could not be happier with the rings, they are beautiful little pieces of art.  I can’t wait to give them to her when we visit her in Florida for her birthday celebration.

You have a wonderful company that helps bring the sentimental nature of gifting back to life.


Lynne B.


Dear Dustin,

Thank you for your wonderful customer service over the past three years.  It’s easy to love such a great product especially when I have so many “beach” friends.  I’m proud that I’ve known Holly from her days in her basement too – she’s doing a fantastic job.  You guys have been very generous to me when I’ve gone through some tough times and that is greatly appreciated.  I sent my most recent “favorite” sand last week and I know you guys are very busy but you’ve already received and processed my order, thank you!

Keep doing what you’re doing and maybe I can be a Sand Dune ambassador when I retire on the Cape (if that ever happens).  Until then I’ll continue to wear my Dune every day to bring back that “toes in the sand” feeling.


Christine C.



I received my package today….absolutely amazing!  I cried when I opened the box as the bracelets, charms, and cufflinks are all just perfect!  My father loved his paradise in Pelican Bay and I know it will be a constant reminder for all of us to enjoy all that life offers us.  Thank you for making this happen in time for our special day.

Angie B.


Hi Holly,

I was a Facebook winner for one of your beautiful necklaces.  I just want to let you know how beautiful it is and how much I appreciate and will treasure it always.  My husband and I renewed our vows (30 years!!) on the beach at Sanibel Island Oct 7.

Right after our vows I reached down and grabbed some sand and had John hold it in his pocket for this beautiful masterpiece necklace.  I can’t tell you how special this is to me and how much I appreciate your gift of this necklace.  I am a very grateful loyal customer.  I love giving your pieces as gifts.  I just want to thank you again so very much!!

Linda B.

heart sand jewel necklace